SHIPPING AND RETURNS
We offer FREE STANDARD SHIPPING on all orders over $99.00 by the USPS. Standard shipping is 1-5 business days Express shipping option available at extra charge at checkout. 1-2 days. Please allow 48 hours for tracking information to update.
PROCESSING
Most orders are packed and shipped within 2-3 business days excluding weekends, however because we are a small based business and make everything in small batches it may take longer especially around the holidays. Please allow for extra processing time.
REFUNDS/EXCHANGES
At In-Exhales, all of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles, diffusers, or fragrance mists cannot be returned or refunded. However we will replace or refund products that are damaged during shipping if photographic proof of damage is submitted to In-Exhales within 7 days of delivery.
1. Introduction
Welcome to www.in-exhales.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our e-commerce store.
2. Information Collection We collect minimal information necessary to provide you with a seamless shopping experience. The types of information we collect include: Personal Identifying Information (PII): We do not store any PII on our servers. Any information provided during the purchase process (such as name, address, and payment details) is processed securely by third-party payment processors and not stored by us. Non-Personal Identifying Information (Non-PII): We may collect non-PII such as browser type, device type, and browsing patterns via cookies and similar technologies for marketing research purposes.
3. Use of Information The information we collect is used solely for: – Processing your orders and providing customer support. – Conducting marketing research to improve our services using Google Analytics.
4. Information Sharing We do not share, sell, or trade your information with any third parties outside our company, except as required by law or to protect our rights.
5. Google Analytics We use Google Analytics to understand how visitors interact with our website. This helps us improve your experience by analyzing usage trends and user behavior. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. For more information on Google Analytics privacy practices, please visit [Google’s Privacy Policy](https://policies.google.com/privacy).
6. Data Deletion We respect your right to privacy and will delete any information upon request. If you would like us to delete your information, please contact us at info@in-exhales.com with your request, and we will promptly comply.
7. Security We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, no data transmission over the Internet can be guaranteed to be completely secure.
8. Your Rights As a resident of Florida, you have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us at info@in-exhales.com .
9. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.
10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@in-exhales.com
By using our website, you consent to the terms of this Privacy Policy.
Thank you for visiting www.in-exhales.com.